Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error from your local shipping and delivery service and would like to cancel your order, 1st check your e mail and/or spam filter to make sure you clicked about the correct delivery address and/or URL. Once this offers been done, if you are continue to thinking about continuing, simply reply to the e mail with the details of your request and you may greatly appreciate any assistance you may possibly offer. For technological issues, you may possibly need to contact customer support via their particular phone number: (Toll Free). Alternatively, if you have any additional questions, you could send us an email and we will try our best to be able to assist you.
Your package appear at your door within seven to ten working days. Take note of which shipping times may vary from a single courier company to be able to another. It is therefore, always preferable to purchase with a reputable company. To aid ensure your bundle arrives safely, we always advise of which you sign your parcel’s “Thanks Regarding Sending” section when it arrives. Your nearby delivery services usually are required to plainly display this personal confirmation on almost all sent items, which include Element Vape products.
When your parcel is here at your entrance, you need to collect that as soon as possible. This is normally done by completing a self-addressed, stamped envelope together with your return deal with and tracking number. Upon arrival, keep your unit is totally charged and well prepared to begin using that immediately. Usually do not wait around for your Element Vape product to be able to warm up; this cannot be stressed sufficient, especially in the case of rechargeable batteries.
As outlined within the above passage, when shipping in order to UK residents, shipping and delivery is going to be facilitated simply by among our across the country network of courier companies, such as DPD, FED EX or UPS : but please enable for additional charges to be obtained into consideration any time placing your buy. Customers located within the Republic of Ireland are not allowed to purchase online. Inside most cases, clients located within the particular Republic of Ireland will be not able to purchase the object by using credit playing cards or free e cards. All of us are currently experiencing some issues with credit card fraud in Europe and certain situations, payments made applying these methods may possibly be declined or perhaps reversed. In inclusion, all deliveries in order to EU customers might be subject to taxes and import tasks.
Any time shipping internationally, you should note that customs procedures are really time-consuming and frequently require the help of a great independent customs broker. In the case of an imported product, delivery occasions will be based mostly on your courier’s international delivery services and transit occasions may greatly go beyond our internal delivery estimates. In case you are unsure of expected transportation times, please contact us immediately. Global orders will usually arrive within three to five business days following payment has recently been received.
For those questions concerning this matter, please note that queries should be aimed towards our business headquarters. Should an individual need to create modifications or inquire about our services in general, you could do so from anytime during business Vape Pen hours, Monday via Friday, except Weekend, Wednesday, and Thurs. Should you possess any other queries, you can either contact our customer service team or one of the sales representatives on the main office. In the event you prefer to spot your order online, you are welcome to visit our website and follow typically the simple instructions supplied. All billing plus ordering information may be provided from the click associated with a button.
As always, we strongly suggest that all orders be paid regarding completely before shipping or delivery of products. Any adjustments to shipping or even delivery policies will probably be clearly indicated on receipt of payment. In the celebration of a problem in any product, please contact us right away for any return or replacement. As long as your satisfaction is usually our most critical, all of us will work together with one to make sure that you possess the absolute best digital products available.